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Electric pipes 3.1 - Support

Customer Support & Bug Reports
If you have questions in using Electric Pipes 3.1, please

1. take a look at the Frequently Asked Questions (FAQ) page.
2. try to find the answer in the help file.
3. email us if the above fails or in case of urgent problems. Please provide the following information when you email us:

  • Your name
  • Your product code number ( It's shown in "About" dialog )
  • Computer information: (CPU type and speed, installed memory)
  • Windows version
  • FULL description of the problem you encountered

Question on licenses
If you have questions about buying a license or using the license update, please

1. read the info on the purchase page.
2. take a look at the purchase section of the Frequently Asked Questions (FAQ) page.
3. email us if the above fails or in case of urgent problems.

Advice & Feature Requests
If you have any advice or good ideas for our software or web site, please
inform us ASAP! We'd love to hear it from you! It's with your help that we can do better.
 

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